Team Leader


 

Consider a career with Chick-fil-A.


We offer many career paths from those looking for a career in hospitality to those looking for a little extra income. Either way, being part of our team is both fun and rewarding.

Working in our restaurant can also be a stepping-stone to a successful future in the world of business, and provide valuable skills for many careers. We have opportunities gain valuable experience in training, human resources, marketing, accounting, leadership, and more.


Being a Team Leader at Chick-fil-A is an opportunity to be part of a fun and caring team and serve the community. Work directly for an independent Operator. The Operator is an independent business owner, who is responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.


Benefits:

  • Flexible Hours. Whether part-time, or full-time, we work within your schedule to honor commitments to family, school, and other life commitments.
  • All restaurants are closed on Sundays so you can have a day off to spend with family and friends.
  • Extensive leadership development programs and opportunities to lead various aspects of the business, as well as a pathway toward Franchise Ownership, or career at the Corporate Support Center.
  • Vacation pay and personal days
  • Lunch is on us. Enjoy a free meal every shift.
  • 401K
  • Health Insurance available
  • Free Online College!
  • College scholarships
  • Uniform provided


No experience Is necessary. We are looking for friendly, enthusiastic people who enjoy serving others. We will teach you everything else you need to know.

You must be hard-working, team-oriented, friendly, honest and have great customer skills.

High School/GED required. Some college preferred.

Pay is Hourly and depends on position and availability with regular opportunities to advance and increase salary and wages.


Team Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Team Leaders are responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant; following established opening and closing procedures.


Responsibilities include:

  • Insures that Team Members follow recipes and read tickets to accurately prepare all orders.
  • Insures that Team Members are extremely accurate with weights and measurements for all recipe items.
  • Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
  • Insures that workstations are clean at all times.
  • Insures that cashiers follow cash handling procedures at all times.
  • Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
  • Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
  • Perform any of the tasks above as needed throughout shift.
  • Addresses guest issues that may arise; consults with management regarding complex issues.
  • Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
  • Communicates employee performance and policy/procedure violations to management for appropriate handling.
  • Strictly adheres to all Company policies and procedures.


REQUIREMENTS

  • Minimum 16+ years old
  • Previous customer service experience preferred
  • Previous leadership experience an asset
  • Hard-working
  • Team-oriented
  • Friendly
  • Honest
  • Great customer skills


Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.

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