Export Asia Customer Service Representative


 

Job description

Are you thinking about improving you career development and your professional growth? We invite you to join our successful logistics organization! Commodity Forwarders is looking for a full time Customer Service Agent to fill a position within our Operations department. This is a non-exempt position with an hourly rate between $18 - $32/hr. This is an excellent opportunity to join our Los Angeles Branch.

Location: Los Angeles, CA

Schedule: Monday - Friday between 8:30 AM - 5 PM; after 3 months of probation period, weekend rotational will be added to shift.

Your Role:

  • Processing international export documents
  • Booking air space with airlines
  • Communicating status of booking with customers
  • Proactively track and trace freight movement and keep our customers updated
  • Be responsive to other department and station requests
  • Work directly with warehouse and drivers to ensure our customers' needs are met

Minimum Requirements:

  • High school diploma or equivalent
  • Eligible to work in the US and pass TSA background check
  • 1 year of customer service experience
  • 1+ year of logistics experience is preferred
  • Export airfreight background is a plus
  • Basic computer skills including e-mail, web browsing, outlook, excel and word.

Good Reasons to Join:

We offer a great compensation package, medical, dental, retirement benefits package, tuition reimbursement, and a dynamic global work environment. At Commodity Forwarders Inc., we strive daily to transport perishable products worldwide, while exceeding expectations through our people, network and technology.

Commodity Forwarders Los Angeles address:

11101 S La Cienega Blvd Los AngelesCA 90045

Job Type: Full-time

Pay: $18.00 - $32.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Work setting:

  • In-person

Ability to commute/relocate:

  • Los Angeles, CA 90045: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

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