Job description: The Collections Specialist (Collector) is responsible for a broad range of collection processes related to medical accounts receivable in support of multiple site locations. The Collections Specialist will proactively work assigned accounts to maximize accurate and timely payment.
**INFUSION EXP IS A PLUS**
**This is a Fully Remote role that Operates in CST Time zone**
**Need to have INSRUANCE Collections in addition to Patient Collection EXP**
**Need to be up to Date with IDC 10 Codes**
**Role requires someone with a sense of Investigation and Problem solving Skills with attention to Detail**
Major Responsibilities:
Ensures daily accomplishments contribute toward company goals for A/R
Researches outstanding balances and takes necessary collection actions to resolve in a timely manner.
Researches assigned correspondence; takes necessary action to resolve requests
Utilizes the most efficient resources to secure timely payment of open claims.
Identifies patterns of short-payment or non-payment and escalates issues to management
Reviews insurance remittance advices for payment accuracy
Identifies billing errors, short payments, over payments, unpaid claims, and resolves accordingly - reviews residual balances after payments are applied and generates necessary adjustments, overpayment notification, refund requests, and/or secondary billing as needed.
Works within specified deadlines and stressful situations.
Works overtime when necessary to meet department goals and objectives.
Performs other tasks or special projects as assigned.
Education/Experience:
High School Diploma or equivalent (GED) required.
B.S. or B.A. preferred but not required.
Excellent interpersonal, communication and organizational skills required.
Ability to prioritize, problem solve, and multitask is required.
A minimum of 1-2 years’ experience in medical collections (preferably home infusion or DME) with a working knowledge of managed care, commercial insurance, and Medicare reimbursement.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Paid training
- Vision insurance
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Application Question(s):
- Do you have Infusion Collection Exp?
- Do you have exp with Insurance Collections?
Experience:
- Collections: 2 years (Required)
Work Location: Remote
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